UK broadband services still patchy.

[maureenho]

There is a huge gap between the fastest and slowest internet speeds available to British people, Ofcom finds

8 December 2014 Last updated at 14:25

Ofcom, the UK's telecoms regulator, says fixed broadband connections are now "almost universally available" throughout the UK.

Average download speeds are 23 megabits per second (Mbps), it said in a report on the UK's telecoms infrastructure.

But it admitted that 3% of premises do not have basic broadband of 2Mbps.

And 15% can't receive 10Mbps - the usual requirement for a typical household these days.

http://www.bbc.co.uk/news/technology-30375854

[annie]

We are still awaiting fibre optic broadband, first it was by July, then it was by December & we are still waiting!

[Honey]

I am having problems.

[wendy]

I love my speed with Virgin.

[wendy]

honey I am sorry to read this, I was wondering how do you switch your laptop off?
Because if not done correctly this could cause problems with your Microsoft anti virus.

[Honey]

Thank you wendy.
If I unplug from the mains the laptop goes to the blue screen then shuts down.
I start it up again then the black screen comes up with highlighted start windows normally which I do.
then it works ok.
am I doing something wrong.

[wendy]

We cannot say unless you tell us how you switch off the laptop.
Please can you explain.

[Honey]

all sorted, no problems now.
I wasn't closing down correctly, thank you. than999

[wendy]

thank you for letting us know.
it is difficult when we are so far apart.
glad you are fixed for Christmas.

[maureenho]

Glad you have found out was was causing the problem.

Closing your laptop/PC down correctly will ensure your equipment will last for much longer and can prevent PC crash.

[Misspears]

I must admit I always close my laptop down properly

[annie]

so do I Ann, it was the first thing I learned