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'No apology' tops patient complaints

https://www.chill4uscarers.co.uk/forums/viewtopic.php?f=110&t=52296

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'No apology' tops patient complaints

PostPosted: 22 Sep 2015, 08:15
by annie
Not getting a good enough apology when things go wrong is the most common complaint escalated by NHS patients in England, figures show

http://www.bbc.co.uk/news/health-34312126

Re: 'No apology' tops patient complaints

PostPosted: 22 Sep 2015, 11:50
by maureenho
They don't like to admit they are wrong.
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