Did your energy supplier ring you during the night?
Posted: 30 Jan 2015, 09:07Blunder as NW electricity giant makes 250,000 phone calls in the middle of the night
THOUSANDS of people were left angry after being woken up by early hours phone calls mistakenly made by Electricity North West .
The messages to warn ‘vulnerable’ people about adverse weather were due to go out on Wednesday afternoon but were delayed by a computer glitch.
The automated messages were sent as texts to mobile phones, but those forwarded to landline numbers caused people’s house phones to ring.
The company has since apologised for the calls
http://www.lancashiretelegraph.co.uk/ne ... the_night/
THOUSANDS of people were left angry after being woken up by early hours phone calls mistakenly made by Electricity North West .
The messages to warn ‘vulnerable’ people about adverse weather were due to go out on Wednesday afternoon but were delayed by a computer glitch.
The automated messages were sent as texts to mobile phones, but those forwarded to landline numbers caused people’s house phones to ring.
The company has since apologised for the calls
http://www.lancashiretelegraph.co.uk/ne ... the_night/