BT customers facing calls and internet access price hikes

[maureenho]

BT customers facing calls and internet access price hikes

BT announces raft of price hikes for phone lines and broadband

By Press Association, Jul 27, 2015
Updated: July 27, 2015 6:03 AM

BT customers face paying more for their phone calls and internet access after the company announced a raft of price hikes.

Calls to landlines and mobiles are rising, along with monthly line rental and call plans, with the changes coming in on September 20.

Broadband prices will also increase by almost 7%, the company said.

BT said its price rises come on the back of similar increases by other telecoms providers, including Sky, TalkTalk and Virgin Media.

Among the increased charges are:

- Calls to UK landlines and 0870 numbers for customers not on call inclusive packages will rise from 9.58 pence a minute to 10.24p, while the set-up fee for landline calls, charged each time a call is connected, goes from 15.97p to 17.07p.

- Calls to mobiles from a BT landline will rise from 12.77p to 13.65p a minute.

- Standard line rental is to rise from £16.99 to £17.99, while line rental plus goes up from £18.99 to £19.99.

Monthly call plans are also set to increase. BT's unlimited anytime calls package will rise from £7.45 to £7.95 a month, for people who signed up before June 20 last year, while unlimited evening and weekend calls go from £2.12 to £2.26 for the same customers.

Those who have bought the packages since then will see the unlimited anytime calls rise from £7.50 to £7.95, while unlimited evening and weekend calls go from £3 a month to £3.20.

The cost of receiving paper bills will also increase, from £1.59 to £1.70.

http://money.aol.co.uk/2015/07/27/bt-cu ... d%3D368240

[annie]

I am really annoyed about this, I had a phone call a few weeks ago from them saying that the BTsport I have ( didn't want , & don't use, but came with my package anyway) would be charged at £5 per month in future, unless I opted out. Of course I said I wanted to opt out, definitely, as neither of us have any interest in sport. I did & she renewed my contract for another 18months, saying she had removed the sport element. Now I find that BT sport is coming free & looks like they have raised all the other prices to cover it, My new bill still says I do get BT sport atno charge but should be £13.50, I have no idea what to believe. What a rip off!!!!!

[maureenho]

I've never had BT sport and would never have it, I'm going to keep eye on prices from other providers.