How good are your local authority social services?

[annie]

If you are receiving care, looking after someone who receives care, or just planning for your future care, it’s worth finding out how your local authority’s social care services are performing.

You can now check how care services in your area are performing against the Adult Social Care Outcomes Framework (ASCOF). Select your local authority from the map or dropdown menu, or type in your postcode to find out how carers and people receiving local authority funded care and support in your area rate factors such as:

Check how well your local authority social services are performing.

•quality of their life
•satisfaction with care services
•feeling safe

Alongside these reported outcomes are measures of the levels of care that local adult social care services offer, such as:

•the number of people receiving direct payments
•the number of permanent admissions to care homes
•delayed transfers of care from hospitals
Each of these factors can be compared with the national and regional averages, to show whether your local authority is doing well, or could be performing better.

What is the Adult Social Care Outcomes Framework?
Find out more about the Adult Social Care Outcomes Framework (ASCOF) and what it means for you.

The Adult Social Care Outcomes Framework measures how well care and support is helping people with care needs, and carers.

As well as helping local people and people who use care to understand their local authority’s performance, local authorities themselves can use the measures to help them improve standards of care, and give people choice and control over the services they use.

The ASCOF was developed by local and national government, and was first introduced in 2011/12. Local and national performance is published online, enabling anyone to understand the performance and progress of the adult social care system.

Over time it is hoped that ASCOF will show how care services are improving, for example, by showing that more people are receiving personal budgets, or that self-reported quality of life has improved.
http://www.nhs.uk/CarersDirect/social-c ... rform.aspx

[maureenho]

go90  tha22222