Older people in NHS care suffering in silence, says health service ombudsman
Dame Julie Mellor believes over-65s either fear a backlash if they raise issues or don’t like making fuss
Older people might be “suffering in silence” under NHS care because they are reluctant to complain about the care they receive, the parliamentary and health service ombudsman for England has said.
Dame Julie Mellor believes over-65s either fear a backlash if they raise issues or don’t like making fuss, meaning watchdogs are only seeing the tip of the iceberg of serious failings.
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